<?xml version="1.0"?>
<feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en">
	<id>https://wiki.hbscloudservices.com/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Hbsadmin</id>
	<title>HBS Cloud Services - User contributions [en]</title>
	<link rel="self" type="application/atom+xml" href="https://wiki.hbscloudservices.com/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Hbsadmin"/>
	<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/wiki/Special:Contributions/Hbsadmin"/>
	<updated>2026-05-13T12:30:21Z</updated>
	<subtitle>User contributions</subtitle>
	<generator>MediaWiki 1.44.2</generator>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Smart_Host&amp;diff=194</id>
		<title>Smart Host</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Smart_Host&amp;diff=194"/>
		<updated>2025-10-10T18:51:23Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
Authenticated relay is available upon request, otherwise unauthenticated relay is default using the Public IP of the sending server.&lt;br /&gt;
&lt;br /&gt;
Sender address must be listed in Proofpoint.&lt;br /&gt;
&lt;br /&gt;
* If the user or functional account doesn&#039;t exist and the sending domain is not verified, relaying will be denied.&lt;br /&gt;
&lt;br /&gt;
You must also configure the domain&#039;s [[SPF Records|SPF Record]] to allow Proofpoint email sending.&lt;br /&gt;
&lt;br /&gt;
Outbound Relay Address: &amp;lt;code&amp;gt;outbound-us1.ppe-hosted.com&amp;lt;/code&amp;gt;&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=193</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=193"/>
		<updated>2025-09-17T19:49:59Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. &lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;By default a 35mb size is set on the connector.&lt;br /&gt;
In Exchange 2013, the connector may visually state it is for 2010.&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=192</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=192"/>
		<updated>2025-09-17T19:49:47Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. &lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;By default a 35mb size is set on the connector&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=191</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=191"/>
		<updated>2025-09-17T19:49:36Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. &lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;By default a 35mb size is set on the connector&lt;br /&gt;
&amp;lt;br/&amp;gt;&lt;br /&gt;
In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=190</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=190"/>
		<updated>2025-09-17T19:49:02Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: /* Step 1: Creating an external Contact (Exchange only) */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. &lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;By default a 35mb size is set on the connector&lt;br /&gt;
&lt;br /&gt;
In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=189</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=189"/>
		<updated>2025-09-17T19:47:46Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. &amp;lt;code&amp;gt;By default a 35mb size is set on the connector&amp;lt;/code&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=188</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=188"/>
		<updated>2025-09-17T19:41:25Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Proofpoint Essentials|Proofpoint Essentials guides]] or [[Main Page]].&lt;br /&gt;
&lt;br /&gt;
== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. By default a 35mb size is set on the connector&lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=187</id>
		<title>Email Archive</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Archive&amp;diff=187"/>
		<updated>2025-09-17T19:41:00Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling == Configuring your Exchange or Office 365 environment involves the following steps:  * Creating an external contact (Exchange only) * Creating a send/outbound connector * Configure journaling  == Step 1: Creating an external Contact (Exchange only) == An external contact is required when configuring remote (SMTP) journaling in your Exchange environment.   === Configuring an External Contact === Remote J...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling ==&lt;br /&gt;
Configuring your Exchange or Office 365 environment involves the following steps:&lt;br /&gt;
&lt;br /&gt;
* Creating an external contact (Exchange only)&lt;br /&gt;
* Creating a send/outbound connector&lt;br /&gt;
* Configure journaling&lt;br /&gt;
&lt;br /&gt;
== Step 1: Creating an external Contact (Exchange only) ==&lt;br /&gt;
An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. &lt;br /&gt;
&lt;br /&gt;
=== Configuring an External Contact ===&lt;br /&gt;
Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Recipients&#039;&#039;&#039; &#039;&#039;&#039;&amp;gt; Contacts.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; then &#039;&#039;&#039;Mail Contact.&#039;&#039;&#039;&lt;br /&gt;
# Enter a &#039;&#039;first name&#039;&#039; (e.g. SMTP), &#039;&#039;last name&#039;&#039; (e.g. Connection), &#039;&#039;display name&#039;&#039; (e.g. SMTP Connection), &#039;&#039;name&#039;&#039; (e.g. SMTP Connection), and &#039;&#039;alias&#039;&#039; (e.g. Journaling).&lt;br /&gt;
# in the &#039;&#039;External email address&#039;&#039; field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Click &#039;&#039;&#039;Browse&#039;&#039;&#039; and select the desired &#039;&#039;Organization&#039;&#039; unit.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Step 2: Creating an outbound / Send connector ==&lt;br /&gt;
A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.&lt;br /&gt;
&lt;br /&gt;
=== Configuring a Send Connector ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, navigate to &#039;&#039;&#039;Mail Flow &amp;gt; Send Connectors.&#039;&#039;&#039;&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; and add a Send Connector.&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the connector.&lt;br /&gt;
# For &#039;&#039;Type&#039;&#039;, select &#039;&#039;&#039;Custom&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Under &#039;&#039;Network settings&#039;&#039; select &#039;&#039;&#039;MX record associated with recipient domain&#039;&#039;&#039;, then click &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Address space&#039;&#039;.&lt;br /&gt;
# Set &#039;&#039;Type&#039;&#039; to &#039;&#039;&#039;SMTP&#039;&#039;&#039;.&lt;br /&gt;
# For &#039;&#039;&#039;Full Qualified domain name (FQDN)&#039;&#039;&#039;: enter *.earchive.cloud.&lt;br /&gt;
# Set &#039;&#039;Cost&#039;&#039; field to &#039;&#039;&#039;1&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;, then &#039;&#039;&#039;Next&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;+&#039;&#039;&#039; to edit &#039;&#039;Source server&#039;&#039;.&lt;br /&gt;
# Select the transport server(s) that will be associated with the connector.&lt;br /&gt;
# Click &#039;&#039;&#039;Add&#039;&#039;&#039;, then &#039;&#039;&#039;OK&#039;&#039;&#039;, then &#039;&#039;&#039;Finish.&#039;&#039;&#039;&lt;br /&gt;
# Check the new archive send connector properties&lt;br /&gt;
## Click &#039;&#039;&#039;Edit&#039;&#039;&#039; (pencil icon).&lt;br /&gt;
## Change &#039;&#039;Maximum send message size&#039;&#039; to &#039;&#039;&#039;unlimited&#039;&#039;&#039;. By default a 35mb size is set on the connector&lt;br /&gt;
&lt;br /&gt;
&amp;lt;blockquote&amp;gt;In Exchange 2013, the connector may visually state it is for 2010&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Step 3: Configuring Journaling ==&lt;br /&gt;
The Essentials Email Archive leverages Microsoft&#039;s Journaling feature in order to capture your organizations email.&lt;br /&gt;
&lt;br /&gt;
=== Configuring Journaling ===&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list on the left).&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Add a new journal rule by clicking &#039;&#039;&#039;+&#039;&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;Send journal reports to&#039;&#039; field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).&lt;br /&gt;
# Enter a descriptive &#039;&#039;Name&#039;&#039; for the rule.&lt;br /&gt;
# From the &#039;&#039;If the message it sent to or received from...&#039;&#039; list, select &#039;&#039;&#039;Apply to all messages&#039;&#039;&#039;.&lt;br /&gt;
# From the &#039;&#039;Journal the following messages...&#039;&#039; list, select &#039;&#039;&#039;All messages&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
=== Choosing an Alternate Journaling Mailbox (Exchange 2016 Only) ===&lt;br /&gt;
 It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.&lt;br /&gt;
&lt;br /&gt;
# In the Exchange Admin Center, click &#039;&#039;&#039;Compliance Management&#039;&#039;&#039; (in the list of the left)&lt;br /&gt;
# Click the &#039;&#039;&#039;Journal Rules&#039;&#039;&#039; tab.&lt;br /&gt;
# Click &#039;&#039;&#039;Select Address&#039;&#039;&#039; next to &#039;&#039;Send undeliverable journal reports to&#039;&#039;.&lt;br /&gt;
# In the &#039;&#039;NDR for undeliverable journal reports&#039;&#039; window that opens, click &#039;&#039;&#039;Browse&#039;&#039;&#039;.&lt;br /&gt;
# Select a mailbox in the dialog box and click &#039;&#039;&#039;OK&#039;&#039;&#039;.&lt;br /&gt;
# Click &#039;&#039;&#039;Save&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
== Verifying your Archive setup ==&lt;br /&gt;
Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Proofpoint_Essentials&amp;diff=186</id>
		<title>Proofpoint Essentials</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Proofpoint_Essentials&amp;diff=186"/>
		<updated>2025-09-17T19:28:33Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Go back to [[Main Page]]&lt;br /&gt;
&lt;br /&gt;
Here you will find a list of guides and useful resources related to Proofpoint Email Essentials&lt;br /&gt;
&lt;br /&gt;
* [[Blocklists]] - Check if the domain name or IP address is blocked for delivery.&lt;br /&gt;
* [[Proofpoint IP Addresses]] - List of subnets that Proofpoint uses to reach your mail server.&lt;br /&gt;
* [[MX Records]] - Setup your domain to send email through Proofpoint.&lt;br /&gt;
* [[SPF Records]] - Allow Proofpoint to send emails as your domain name. ( Used for Smart Host )&lt;br /&gt;
* [[Smart Host]] - Relay outgoing emails through Proofpoint.&lt;br /&gt;
* [[Filter Order of Operations]] - Understand how Proofpoint processes email filters.&lt;br /&gt;
* [[Sender Lists &amp;amp; Email Filters]] - Understand and utilize filters or sender lists to allow or block emails passing through Proofpoint.&lt;br /&gt;
* [[Limits Rate for Sending &amp;amp; Receiving]] - Proofpoint email rate limits.&lt;br /&gt;
* [[Limits Size/Attachment]] - Proofpoint limits for email attachment sizes.&lt;br /&gt;
* [[Emergency Inbox]] - Allows users to send and receive email when the company mail systems are offline.&lt;br /&gt;
* [[Spam getting through]] - Having issues with spam / fraud emails still getting through? Check out this guide for more info.&lt;br /&gt;
* [[Quarantine Digests]] - The quarantine digest is an email that contains a list of those emails that were quarantined by Proofpoint Essentials.&lt;br /&gt;
* [[Email Archive]] - Setup Microsoft Exchange to send all emails to the Proofpoint archive.&lt;br /&gt;
&lt;br /&gt;
== Overview ==&lt;br /&gt;
&lt;br /&gt;
* Proofpoint customers must list all their addresses that need to receive external email.&lt;br /&gt;
* Any address not listed won’t be able to receive external email. This may be desired for internal groups/mailboxes that will never receive external mail.&lt;br /&gt;
* Please inform DC Spam Help via email at &amp;lt;code&amp;gt;dcspamhelp [at] hbs [dot] net&amp;lt;/code&amp;gt; when you need an address added or deleted and weather it&#039;s a user or group/distribution email address. &lt;br /&gt;
* If you or the customer would like to manage their own account, just submit a request and permission will be granted. Adding and removing users is then totally independent without the need to inform DC Spam Help.&lt;br /&gt;
&lt;br /&gt;
== Panel User Access ==&lt;br /&gt;
You can access your Proofpoint account via the panel:&lt;br /&gt;
&lt;br /&gt;
https://us3.proofpointessentials.com&lt;br /&gt;
&lt;br /&gt;
If you haven’t logged in or forgot your password, click on the “Forgot your password?” link to gain access to your account.&lt;br /&gt;
&lt;br /&gt;
Once logged in the &amp;quot;?&amp;quot; in the top right is your resource for the most up-to-date documentation&lt;br /&gt;
&lt;br /&gt;
Panel allows 24/7 access to:&lt;br /&gt;
&lt;br /&gt;
* Quarantined items&lt;br /&gt;
* Allow &amp;amp; Deny List&lt;br /&gt;
* Emergency Inbox&lt;br /&gt;
* Logs&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:General_disclaimer&amp;diff=185</id>
		<title>HBS Cloud Services:General disclaimer</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:General_disclaimer&amp;diff=185"/>
		<updated>2025-08-28T16:59:15Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
&lt;br /&gt;
View the latest Terms and Conditions PDF here: https://www.hbs.net/wp-content/uploads/2024/05/HBS_STC_2024.v1.0-clean-5.14.2024.pdf&lt;br /&gt;
&lt;br /&gt;
=== WARRANTY ===&lt;br /&gt;
Any hardware, software, parts, licenses or third-party services sold to Buyer, or integrated, included or utilized&lt;br /&gt;
as part of any Seller service offering sold to Buyer, may be subject to a warranty made by the manufacturer or other third party to&lt;br /&gt;
Buyer and, if so, the terms and conditions of such warranty are set forth in other documents. Buyer acknowledges that Seller is not&lt;br /&gt;
a party to any such warranty, and that any rights or remedies that Buyer may have pursuant to said warranty are against the&lt;br /&gt;
manufacturer or other third party directly, and is not assertable against Seller. Buyer shall look solely to the manufacturer or other&lt;br /&gt;
third party for any loss, claims, damages or indemnification arising from or related to the above-mentioned products or third-party&lt;br /&gt;
services. Buyer may also be subject to additional terms and conditions imposed by the manufacturer or other third party. SELLER&lt;br /&gt;
MAKES NO WARRANTY WITH RESPECT TO THE PRODUCTS OR SERVICES SOLD HEREUNDER. BUYER&lt;br /&gt;
ACKNOWLEDGES THAT IT HAS NOT RELIED ON ANY WARRANTY OR REPRESENTATION BY SELLER WITH&lt;br /&gt;
RESPECT TO THE PRODUCTS OR SERVICES SOLD HEREUNDER, EXCEPT AS ARE EXPRESSLY CONTAINED&lt;br /&gt;
HEREIN. ANY IMPLIED WARRANTY OF MERCHANTABILITY, AND ANY IMPLIED WARRANTY THAT THE&lt;br /&gt;
PRODUCTS OR SERVICES SOLD HEREUNDER ARE FIT FOR A PARTICULAR PURPOSE, ARE HEREBY&lt;br /&gt;
DISCLAIMED.&lt;br /&gt;
&lt;br /&gt;
=== INDEMNIFICATION ===&lt;br /&gt;
Buyer agrees to indemnify, hold harmless and defend Seller and its affiliates, officers, employees,&lt;br /&gt;
and agents from and against all claims, actions, damages, suits, liabilities, obligations, costs, fees, charges, and any other expenses&lt;br /&gt;
whatsoever, including costs and attorneys’ fees, arising out of, or related to Buyer’s performance under any agreement between the&lt;br /&gt;
parties, violation of any law by Buyer, any misrepresentation, negligence or misconduct of Buyer, any claim that Buyer has&lt;br /&gt;
infringed the intellectual property rights of a third party, Buyer’s violation of any end user agreement, or Buyer’s use or&lt;br /&gt;
modification of any products or services.&lt;br /&gt;
&lt;br /&gt;
=== Trademarks ===&lt;br /&gt;
Any of the trademarks, service marks, collective marks, design rights, personality rights or similar rights that are mentioned, used or cited in the articles of wiki.hbscloudservices.com are the property of their respective owners. Their use here does not imply that you may use them for any other purpose other than for the same or a similar informational use as contemplated by the original authors.&lt;br /&gt;
&lt;br /&gt;
=== Jurisdiction and legality of content ===&lt;br /&gt;
CHOICE OF LAW; JURISDICTION. This Agreement, and any claim arising under it, or related to the transaction evidenced&lt;br /&gt;
by it, shall be construed and determined under the laws of Wisconsin. The parties agree to the exclusive jurisdiction of the courts&lt;br /&gt;
located in Outagamie County, Wisconsin for the resolution of any disputes arising from or related to this Agreement. Each party&lt;br /&gt;
submits to and accepts, generally and unconditionally, the exclusive jurisdiction of such court. Each party waives any claim that&lt;br /&gt;
such court is not a convenient forum or the proper venue. The parties agree that neither party may bring or join in any class action&lt;br /&gt;
litigation against the other party. No action arising out of this Agreement may be brought by Buyer more than one year after the&lt;br /&gt;
cause of action has arisen.&lt;br /&gt;
&lt;br /&gt;
The HBS Cloud Services Wiki is stored on servers in the United States of America, and is maintained in reference to the protections afforded under local and federal law.&lt;br /&gt;
&lt;br /&gt;
Thank you for spending the time to read this page.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:General_disclaimer&amp;diff=184</id>
		<title>HBS Cloud Services:General disclaimer</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:General_disclaimer&amp;diff=184"/>
		<updated>2025-08-28T16:56:55Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;__NOTOC__  View the latest Terms and Conditions PDF here: https://www.hbs.net/wp-content/uploads/2024/05/HBS_STC_2024.v1.0-clean-5.14.2024.pdf  === WARRANTY === Any hardware, software, parts, licenses or third-party services sold to Buyer, or integrated, included or utilized as part of any Seller service offering sold to Buyer, may be subject to a warranty made by the manufacturer or other third party to Buyer and, if so, the terms and conditions of such warranty are set...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
&lt;br /&gt;
View the latest Terms and Conditions PDF here: https://www.hbs.net/wp-content/uploads/2024/05/HBS_STC_2024.v1.0-clean-5.14.2024.pdf&lt;br /&gt;
&lt;br /&gt;
=== WARRANTY ===&lt;br /&gt;
Any hardware, software, parts, licenses or third-party services sold to Buyer, or integrated, included or utilized&lt;br /&gt;
as part of any Seller service offering sold to Buyer, may be subject to a warranty made by the manufacturer or other third party to&lt;br /&gt;
Buyer and, if so, the terms and conditions of such warranty are set forth in other documents. Buyer acknowledges that Seller is not&lt;br /&gt;
a party to any such warranty, and that any rights or remedies that Buyer may have pursuant to said warranty are against the&lt;br /&gt;
manufacturer or other third party directly, and is not assertable against Seller. Buyer shall look solely to the manufacturer or other&lt;br /&gt;
third party for any loss, claims, damages or indemnification arising from or related to the above-mentioned products or third-party&lt;br /&gt;
services. Buyer may also be subject to additional terms and conditions imposed by the manufacturer or other third party. SELLER&lt;br /&gt;
MAKES NO WARRANTY WITH RESPECT TO THE PRODUCTS OR SERVICES SOLD HEREUNDER. BUYER&lt;br /&gt;
ACKNOWLEDGES THAT IT HAS NOT RELIED ON ANY WARRANTY OR REPRESENTATION BY SELLER WITH&lt;br /&gt;
RESPECT TO THE PRODUCTS OR SERVICES SOLD HEREUNDER, EXCEPT AS ARE EXPRESSLY CONTAINED&lt;br /&gt;
HEREIN. ANY IMPLIED WARRANTY OF MERCHANTABILITY, AND ANY IMPLIED WARRANTY THAT THE&lt;br /&gt;
PRODUCTS OR SERVICES SOLD HEREUNDER ARE FIT FOR A PARTICULAR PURPOSE, ARE HEREBY&lt;br /&gt;
DISCLAIMED.&lt;br /&gt;
&lt;br /&gt;
=== Trademarks ===&lt;br /&gt;
Any of the trademarks, service marks, collective marks, design rights, personality rights or similar rights that are mentioned, used or cited in the articles of wiki.hbscloudservices.com are the property of their respective owners. Their use here does not imply that you may use them for any other purpose other than for the same or a similar informational use as contemplated by the original authors.&lt;br /&gt;
&lt;br /&gt;
=== Jurisdiction and legality of content ===&lt;br /&gt;
The HBS Cloud Services Wiki is stored on servers in the [[:en:United States of America|United States of America]], and is maintained in reference to the protections afforded under local and federal law.&lt;br /&gt;
&lt;br /&gt;
Thank you for spending the time to read this page.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:About&amp;diff=183</id>
		<title>HBS Cloud Services:About</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=HBS_Cloud_Services:About&amp;diff=183"/>
		<updated>2025-08-28T16:42:39Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;To read more about HBS Cloud Services it&amp;#039;s recommended to visit our main website at https://www.hbs.net/&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;To read more about HBS Cloud Services it&#039;s recommended to visit our main website at https://www.hbs.net/&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=182</id>
		<title>Password Android Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=182"/>
		<updated>2025-08-28T16:30:05Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open the Gmail app ==&lt;br /&gt;
[[File:Nougat AS 1.png]]&lt;br /&gt;
&lt;br /&gt;
== Select three horizontal bars, top left ==&lt;br /&gt;
[[File:Nougat Update New Password 2.png]]&lt;br /&gt;
&lt;br /&gt;
== Select Settings, near bottom of left hand column ==&lt;br /&gt;
[[File:Nougat Update New Password 3.png]]&lt;br /&gt;
&lt;br /&gt;
== Select your email address ==&lt;br /&gt;
[[File:Nougat Update New Password 4.png]]&lt;br /&gt;
&lt;br /&gt;
== Select Incoming settings, bottom of right hand column ==&lt;br /&gt;
[[File:Nougat Update New Password 5.png]]&lt;br /&gt;
&lt;br /&gt;
== Update your password to your new password &amp;gt; DONE ==&lt;br /&gt;
[[File:Nougat Update New Password 6.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You have successfully updated your password&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_6.png&amp;diff=181</id>
		<title>File:Nougat Update New Password 6.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_6.png&amp;diff=181"/>
		<updated>2025-08-28T16:29:57Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Nougat Update New Password 6&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_5.png&amp;diff=180</id>
		<title>File:Nougat Update New Password 5.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_5.png&amp;diff=180"/>
		<updated>2025-08-28T16:29:40Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Nougat Update New Password 5&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_4.png&amp;diff=179</id>
		<title>File:Nougat Update New Password 4.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_4.png&amp;diff=179"/>
		<updated>2025-08-28T16:29:04Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Nougat Update New Password 4&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_3.png&amp;diff=178</id>
		<title>File:Nougat Update New Password 3.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_3.png&amp;diff=178"/>
		<updated>2025-08-28T16:28:49Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Nougat Update New Password 3&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_2.png&amp;diff=177</id>
		<title>File:Nougat Update New Password 2.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Nougat_Update_New_Password_2.png&amp;diff=177"/>
		<updated>2025-08-28T16:28:31Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Nougat Update New Password 2&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=176</id>
		<title>Password Android Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=176"/>
		<updated>2025-08-28T16:27:18Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open the Gmail app ==&lt;br /&gt;
&lt;br /&gt;
== Select three horizontal bars, top left ==&lt;br /&gt;
&lt;br /&gt;
== Select Settings, near bottom of left hand column ==&lt;br /&gt;
&lt;br /&gt;
== Select your email address ==&lt;br /&gt;
&lt;br /&gt;
== Select Incoming settings, bottom of right hand column ==&lt;br /&gt;
&lt;br /&gt;
== Update your password to your new password &amp;gt; DONE ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You have successfully updated your password&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=175</id>
		<title>Password Android Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Android_Update&amp;diff=175"/>
		<updated>2025-08-28T16:27:02Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;&amp;lt;sub&amp;gt;BACK to Hosted Exchange&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;  == Open the Gmail app ==  == Select three horizontal bars, top left ==  == Select Settings, near bottom of left hand column ==  == Select your email address ==  == Select Incoming settings, bottom of right hand column ==  == Update your password to your new password &amp;gt; DONE ==  You have successfully updated your password&amp;lt;br /&amp;gt;  Category:Exchange&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open the Gmail app ==&lt;br /&gt;
&lt;br /&gt;
== Select three horizontal bars, top left ==&lt;br /&gt;
&lt;br /&gt;
== Select Settings, near bottom of left hand column ==&lt;br /&gt;
&lt;br /&gt;
== Select your email address ==&lt;br /&gt;
&lt;br /&gt;
== Select Incoming settings, bottom of right hand column ==&lt;br /&gt;
&lt;br /&gt;
== Update your password to your new password &amp;gt; DONE ==&lt;br /&gt;
&lt;br /&gt;
You have successfully updated your password&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:Exchange]]&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=174</id>
		<title>Password iPhone Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=174"/>
		<updated>2025-08-28T16:25:05Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open the Settings app ==&lt;br /&gt;
[[File:IPhone1.png]]&lt;br /&gt;
&lt;br /&gt;
== Select Mail ==&lt;br /&gt;
[[File:IPhone 2.png]]&lt;br /&gt;
&lt;br /&gt;
== Select Accounts ==&lt;br /&gt;
[[File:IPhone 3.png]]&lt;br /&gt;
&lt;br /&gt;
== Select your Hosted Exchange account ==&lt;br /&gt;
[[File:IPhone HE Password 3.png]]&lt;br /&gt;
&lt;br /&gt;
== Select your Account email address, at top ==&lt;br /&gt;
[[File:IPhone HE Password 4.png]]&lt;br /&gt;
&lt;br /&gt;
== Update your Password &amp;gt; Done ==&lt;br /&gt;
[[File:IPhone HE Password 5.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You have successfully updated your password&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_5.png&amp;diff=173</id>
		<title>File:IPhone HE Password 5.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_5.png&amp;diff=173"/>
		<updated>2025-08-28T16:24:45Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;IPhone HE Password 5&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_4.png&amp;diff=172</id>
		<title>File:IPhone HE Password 4.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_4.png&amp;diff=172"/>
		<updated>2025-08-28T16:24:28Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;IPhone HE Password 4&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_3.png&amp;diff=171</id>
		<title>File:IPhone HE Password 3.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:IPhone_HE_Password_3.png&amp;diff=171"/>
		<updated>2025-08-28T16:24:09Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;IPhone HE Password 3&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=170</id>
		<title>Password iPhone Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=170"/>
		<updated>2025-08-28T16:21:54Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open the Settings app ==&lt;br /&gt;
&lt;br /&gt;
== Select Mail ==&lt;br /&gt;
&lt;br /&gt;
== Select Accounts ==&lt;br /&gt;
&lt;br /&gt;
== Select your Hosted Exchange account ==&lt;br /&gt;
&lt;br /&gt;
== Select your Account email address, at top ==&lt;br /&gt;
&lt;br /&gt;
== Update your Password &amp;gt; Done ==&lt;br /&gt;
&lt;br /&gt;
== You have successfully updated your password ==&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=169</id>
		<title>Password iPhone Update</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_iPhone_Update&amp;diff=169"/>
		<updated>2025-08-28T16:20:59Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;&amp;lt;sub&amp;gt;BACK to Hosted Exchange&amp;lt;/sub&amp;gt;  Open the Settings app  Select Mail  Select Accounts  Select your Hosted Exchange account  Select your Account email address, at top  Update your Password &amp;gt; Done  You have successfully updated your password&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Open the Settings app&lt;br /&gt;
&lt;br /&gt;
Select Mail&lt;br /&gt;
&lt;br /&gt;
Select Accounts&lt;br /&gt;
&lt;br /&gt;
Select your Hosted Exchange account&lt;br /&gt;
&lt;br /&gt;
Select your Account email address, at top&lt;br /&gt;
&lt;br /&gt;
Update your Password &amp;gt; Done&lt;br /&gt;
&lt;br /&gt;
You have successfully updated your password&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=168</id>
		<title>Password Change Portal</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=168"/>
		<updated>2025-08-28T16:20:11Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://portal.hbscloudservices.com ==&lt;br /&gt;
Enter email address &amp;amp; current password &amp;gt; Sign In&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password Change Portal 1.png]]&lt;br /&gt;
&lt;br /&gt;
== Security ==&lt;br /&gt;
[[File:HE Password Change Portal 2.png]]&lt;br /&gt;
&lt;br /&gt;
== Change Password ==&lt;br /&gt;
[[File:HE Password Change Portal 3.png]]&lt;br /&gt;
&lt;br /&gt;
Enter new password twice, requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
 • English uppercase characters (A through Z)&lt;br /&gt;
 • English lowercase characters (a through z)&lt;br /&gt;
 • Base 10 digits (0 through 9)&lt;br /&gt;
 • Non-alphabetic characters (for example, !, $, #, %)&lt;br /&gt;
&lt;br /&gt;
== Save ==&lt;br /&gt;
[[File:HE Password Change Portal 4.png]]&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&amp;lt;br /&amp;gt;Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&amp;lt;br /&amp;gt;&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=167</id>
		<title>Password Change OWA</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=167"/>
		<updated>2025-08-28T16:20:04Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://webmail.hbscloudservices.com ==&lt;br /&gt;
login using your email address &amp;amp; current password.&lt;br /&gt;
&lt;br /&gt;
[[File:Change Password OWA 1.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click gear, top right &amp;gt; Options ===&lt;br /&gt;
[[File:Change Password OWA 2.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click General, left hand column top row &amp;gt; My account &amp;gt; Change your password, main panel bottom right. ===&lt;br /&gt;
[[File:Change Password OWA 3.png]]&lt;br /&gt;
&lt;br /&gt;
Enter Current password &amp;gt; New password twice &amp;gt; New password requirements:&lt;br /&gt;
&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
 • English uppercase characters (A through Z)&lt;br /&gt;
 • English lowercase characters (a through z)&lt;br /&gt;
 • Base 10 digits (0 through 9)&lt;br /&gt;
 • Non-alphabetic characters (for example, !, $, #, %)&lt;br /&gt;
&lt;br /&gt;
=== Save ===&lt;br /&gt;
[[File:Change Password OWA 4.png]]&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&lt;br /&gt;
&lt;br /&gt;
Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=166</id>
		<title>Password Enforced Change</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=166"/>
		<updated>2025-08-28T16:19:23Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
When your new password is enforced you will be prompted to enter your password.&lt;br /&gt;
&lt;br /&gt;
For example: Outlook users will be presented with the following dialog box:&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 1 dialog.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Nothing entered here will allow you access to your mailbox.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You must open a web browser to:&#039;&#039;&#039; https://webmail.hbscloudservices.com &amp;amp; enter your email address &amp;amp; password.[[File:HE Password 2 owa login.png|700x700px]]&lt;br /&gt;
&lt;br /&gt;
This will provide you the ability to update your password.&amp;lt;br /&amp;gt;New passwords must meet the following requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
 • English uppercase characters (A through Z)&lt;br /&gt;
 • English lowercase characters (a through z)&lt;br /&gt;
 • Base 10 digits (0 through 9)&lt;br /&gt;
 • Non-alphabetic characters (for example, !, $, #, %)&lt;br /&gt;
[[File:HE Password 4 owa pass change.png|700x700px]]&lt;br /&gt;
&lt;br /&gt;
Now you can login with your new password:&lt;br /&gt;
&lt;br /&gt;
OWA&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 5 owa login.png|700x700px]]&lt;br /&gt;
&lt;br /&gt;
Outlook&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 6 dialog.png]]&lt;br /&gt;
&lt;br /&gt;
All other devices such as your phone will have to be updated as well with your new password.&amp;lt;br /&amp;gt;Thank you for taking the time to protect your data.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=165</id>
		<title>Password Enforced Change</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=165"/>
		<updated>2025-08-28T16:18:48Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
When your new password is enforced you will be prompted to enter your password.&lt;br /&gt;
&lt;br /&gt;
For example: Outlook users will be presented with the following dialog box:&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 1 dialog.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Nothing entered here will allow you access to your mailbox.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You must open a web browser to:&#039;&#039;&#039; https://webmail.hbscloudservices.com &amp;amp; enter your email address &amp;amp; password.[[File:HE Password 2 owa login.png]]&lt;br /&gt;
&lt;br /&gt;
This will provide you the ability to update your password.&amp;lt;br /&amp;gt;New passwords must meet the following requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
 • English uppercase characters (A through Z)&lt;br /&gt;
 • English lowercase characters (a through z)&lt;br /&gt;
 • Base 10 digits (0 through 9)&lt;br /&gt;
 • Non-alphabetic characters (for example, !, $, #, %)&lt;br /&gt;
[[File:HE Password 4 owa pass change.png]]&lt;br /&gt;
&lt;br /&gt;
Now you can login with your new password:&lt;br /&gt;
&lt;br /&gt;
OWA&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 5 owa login.png]]&lt;br /&gt;
&lt;br /&gt;
Outlook&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password 6 dialog.png]]&lt;br /&gt;
&lt;br /&gt;
All other devices such as your phone will have to be updated as well with your new password.&amp;lt;br /&amp;gt;Thank you for taking the time to protect your data.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_6_dialog.png&amp;diff=164</id>
		<title>File:HE Password 6 dialog.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_6_dialog.png&amp;diff=164"/>
		<updated>2025-08-28T16:18:37Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password 6 dialog&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_5_owa_login.png&amp;diff=163</id>
		<title>File:HE Password 5 owa login.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_5_owa_login.png&amp;diff=163"/>
		<updated>2025-08-28T16:17:54Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password 5 owa login&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_4_owa_pass_change.png&amp;diff=162</id>
		<title>File:HE Password 4 owa pass change.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_4_owa_pass_change.png&amp;diff=162"/>
		<updated>2025-08-28T16:17:28Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password 4 owa pass change&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_2_owa_login.png&amp;diff=161</id>
		<title>File:HE Password 2 owa login.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_2_owa_login.png&amp;diff=161"/>
		<updated>2025-08-28T16:16:41Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password 2 owa login&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_1_dialog.png&amp;diff=160</id>
		<title>File:HE Password 1 dialog.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_1_dialog.png&amp;diff=160"/>
		<updated>2025-08-28T16:16:19Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password 1 dialog&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=159</id>
		<title>Password Enforced Change</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Enforced_Change&amp;diff=159"/>
		<updated>2025-08-28T16:14:48Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;&amp;lt;sub&amp;gt;BACK to Hosted Exchange&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;  When your new password is enforced you will be prompted to enter your password.&amp;lt;br /&amp;gt;   For example: Outlook users will be presented with the following dialog box:  Nothing entered here will allow you access to your mailbox.&amp;lt;br /&amp;gt;  &amp;#039;&amp;#039;&amp;#039;You must open a web browser to:&amp;#039;&amp;#039;&amp;#039; https://webmail.hbscloudservices.com &amp;amp; enter your email address &amp;amp; password.&amp;lt;br /&amp;gt;This will provide you the ability to update your password.&amp;lt;br...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
When your new password is enforced you will be prompted to enter your password.&amp;lt;br /&amp;gt;&lt;br /&gt;
 &lt;br /&gt;
For example: Outlook users will be presented with the following dialog box:&lt;br /&gt;
&lt;br /&gt;
Nothing entered here will allow you access to your mailbox.&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;You must open a web browser to:&#039;&#039;&#039; https://webmail.hbscloudservices.com &amp;amp; enter your email address &amp;amp; password.&amp;lt;br /&amp;gt;This will provide you the ability to update your password.&amp;lt;br /&amp;gt;New passwords must meet the following requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Now you can login with your new password:&lt;br /&gt;
&lt;br /&gt;
OWA&lt;br /&gt;
&lt;br /&gt;
Outlook&lt;br /&gt;
&lt;br /&gt;
All other devices such as your phone will have to be updated as well with your new password.&amp;lt;br /&amp;gt;Thank you for taking the time to protect your data.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=158</id>
		<title>Password Change Portal</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=158"/>
		<updated>2025-08-28T16:12:40Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://portal.hbscloudservices.com ==&lt;br /&gt;
Enter email address &amp;amp; current password &amp;gt; Sign In&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password Change Portal 1.png]]&lt;br /&gt;
&lt;br /&gt;
== Security ==&lt;br /&gt;
[[File:HE Password Change Portal 2.png]]&lt;br /&gt;
&lt;br /&gt;
== Change Password ==&lt;br /&gt;
[[File:HE Password Change Portal 3.png]]&lt;br /&gt;
&lt;br /&gt;
Enter new password twice, requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Save ==&lt;br /&gt;
[[File:HE Password Change Portal 4.png]]&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&amp;lt;br /&amp;gt;Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&amp;lt;br /&amp;gt;&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_4.png&amp;diff=157</id>
		<title>File:HE Password Change Portal 4.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_4.png&amp;diff=157"/>
		<updated>2025-08-28T16:12:32Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password Change Portal 4&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_3.png&amp;diff=156</id>
		<title>File:HE Password Change Portal 3.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_3.png&amp;diff=156"/>
		<updated>2025-08-28T16:10:23Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password Change Portal 3&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_2.png&amp;diff=155</id>
		<title>File:HE Password Change Portal 2.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_2.png&amp;diff=155"/>
		<updated>2025-08-28T16:10:05Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password Change Portal 2&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=154</id>
		<title>Password Change Portal</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_Portal&amp;diff=154"/>
		<updated>2025-08-28T16:09:52Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;&amp;lt;sub&amp;gt;BACK to Hosted Exchange&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;  == Open https://portal.hbscloudservices.com == Enter email address &amp;amp; current password &amp;gt; Sign In  File:HE Password Change Portal 1.png  == Security ==  == Change Password ==   Enter new password twice, requirements: * Not contain the user&amp;#039;s account name or parts of the user&amp;#039;s full name that exceed two consecutive characters * Be at least &amp;#039;&amp;#039;&amp;#039;eight&amp;#039;&amp;#039;&amp;#039; characters in length * Contain characters from &amp;#039;&amp;#039;&amp;#039;three&amp;#039;&amp;#039;&amp;#039;...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://portal.hbscloudservices.com ==&lt;br /&gt;
Enter email address &amp;amp; current password &amp;gt; Sign In&lt;br /&gt;
&lt;br /&gt;
[[File:HE Password Change Portal 1.png]]&lt;br /&gt;
&lt;br /&gt;
== Security ==&lt;br /&gt;
&lt;br /&gt;
== Change Password ==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Enter new password twice, requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
Save&amp;lt;br /&amp;gt;You have successfully changed your mailbox password.&amp;lt;br /&amp;gt;Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&amp;lt;br /&amp;gt;&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_1.png&amp;diff=153</id>
		<title>File:HE Password Change Portal 1.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:HE_Password_Change_Portal_1.png&amp;diff=153"/>
		<updated>2025-08-28T16:09:19Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;HE Password Change Portal 1&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=152</id>
		<title>Password Change OWA</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=152"/>
		<updated>2025-08-28T16:04:09Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://webmail.hbscloudservices.com ==&lt;br /&gt;
login using your email address &amp;amp; current password.&lt;br /&gt;
&lt;br /&gt;
[[File:Change Password OWA 1.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click gear, top right &amp;gt; Options ===&lt;br /&gt;
[[File:Change Password OWA 2.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click General, left hand column top row &amp;gt; My account &amp;gt; Change your password, main panel bottom right. ===&lt;br /&gt;
[[File:Change Password OWA 3.png]]&lt;br /&gt;
&lt;br /&gt;
Enter Current password &amp;gt; New password twice &amp;gt; New password requirements:&lt;br /&gt;
&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Save ===&lt;br /&gt;
[[File:Change Password OWA 4.png]]&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&lt;br /&gt;
&lt;br /&gt;
Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=151</id>
		<title>Password Change OWA</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=151"/>
		<updated>2025-08-28T16:03:49Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Open https://webmail.hbscloudservices.com ==&lt;br /&gt;
login using your email address &amp;amp; current password.&lt;br /&gt;
&lt;br /&gt;
[[File:Change Password OWA 1.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click gear, top right &amp;gt; Options ===&lt;br /&gt;
[[File:Change Password OWA 2.png]]&lt;br /&gt;
&lt;br /&gt;
=== Click General, left hand column top row &amp;gt; My account &amp;gt; Change your password, main panel bottom right. ===&lt;br /&gt;
[[File:Change Password OWA 3.png]]&lt;br /&gt;
&lt;br /&gt;
Enter Current password &amp;gt; New password twice &amp;gt;&amp;lt;br /&amp;gt;New password requirements&lt;br /&gt;
&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Save ===&lt;br /&gt;
[[File:Change Password OWA 4.png]]&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&lt;br /&gt;
&lt;br /&gt;
Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_4.png&amp;diff=150</id>
		<title>File:Change Password OWA 4.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_4.png&amp;diff=150"/>
		<updated>2025-08-28T16:03:39Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Change Password OWA 4&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_3.png&amp;diff=149</id>
		<title>File:Change Password OWA 3.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_3.png&amp;diff=149"/>
		<updated>2025-08-28T16:02:09Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Change Password OWA 3&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_2.png&amp;diff=148</id>
		<title>File:Change Password OWA 2.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_2.png&amp;diff=148"/>
		<updated>2025-08-28T16:00:56Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Change Password OWA 2&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_1.png&amp;diff=147</id>
		<title>File:Change Password OWA 1.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=File:Change_Password_OWA_1.png&amp;diff=147"/>
		<updated>2025-08-28T16:00:02Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Change Password OWA 1&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=146</id>
		<title>Password Change OWA</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Password_Change_OWA&amp;diff=146"/>
		<updated>2025-08-28T15:59:22Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: Created page with &amp;quot;&amp;lt;sub&amp;gt;BACK to Hosted Exchange&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;  Open https://webmail.hbscloudservices.com &amp;amp; login using your email address &amp;amp; current password.&amp;lt;br /&amp;gt;    Click gear, top right &amp;gt; Options&amp;lt;br /&amp;gt;Click General, left hand column top row &amp;gt; My account &amp;gt; Change your password, main panel bottom right&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;  Enter Current password &amp;gt; New password twice &amp;gt;&amp;lt;br /&amp;gt;New password requirements: * Not contain the user&amp;#039;s account name or parts of the user&amp;#039;s full name that exce...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Open https://webmail.hbscloudservices.com &amp;amp; login using your email address &amp;amp; current password.&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Click gear, top right &amp;gt; Options&amp;lt;br /&amp;gt;Click General, left hand column top row &amp;gt; My account &amp;gt; Change your password, main panel bottom right&amp;lt;br /&amp;gt;&amp;lt;br /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Enter Current password &amp;gt; New password twice &amp;gt;&amp;lt;br /&amp;gt;New password requirements:&lt;br /&gt;
* Not contain the user&#039;s account name or parts of the user&#039;s full name that exceed two consecutive characters&lt;br /&gt;
* Be at least &#039;&#039;&#039;eight&#039;&#039;&#039; characters in length&lt;br /&gt;
* Contain characters from &#039;&#039;&#039;three&#039;&#039;&#039; of the following four categories:&lt;br /&gt;
     • English uppercase characters (A through Z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • English lowercase characters (a through z)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Base 10 digits (0 through 9)&amp;lt;br /&amp;gt;&lt;br /&gt;
     • Non-alphabetic characters (for example, !, $, #, %)&amp;lt;br /&amp;gt;&lt;br /&gt;
Save&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You have successfully changed your mailbox password.&lt;br /&gt;
&lt;br /&gt;
Any devices that stored your old password: Outlook, phone, etc. will need to be updated with the new password when prompted.  Username will be your full email address.&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
	<entry>
		<id>https://wiki.hbscloudservices.com/index.php?title=Email_Settings_for_iPhone&amp;diff=145</id>
		<title>Email Settings for iPhone</title>
		<link rel="alternate" type="text/html" href="https://wiki.hbscloudservices.com/index.php?title=Email_Settings_for_iPhone&amp;diff=145"/>
		<updated>2025-08-28T15:57:45Z</updated>

		<summary type="html">&lt;p&gt;Hbsadmin: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&amp;lt;sub&amp;gt;[[Hosted Exchange|BACK to Hosted Exchange]]&amp;lt;/sub&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Settings ==&lt;br /&gt;
[[File:IPhone1.png]]&lt;br /&gt;
&lt;br /&gt;
== Mail ==&lt;br /&gt;
[[File:IPhone 2.png]]&lt;br /&gt;
&lt;br /&gt;
== Accounts ==&lt;br /&gt;
[[File:IPhone 3.png]]&lt;br /&gt;
&lt;br /&gt;
== Add Account ==&lt;br /&gt;
[[File:2022 Add Account.png]]&lt;br /&gt;
&lt;br /&gt;
== Microsoft Exchange ==&lt;br /&gt;
[[File:IPhone 4.png]]&lt;br /&gt;
&lt;br /&gt;
== Enter Email: email address &amp;amp; Description: to differentiate from other accounts ==&lt;br /&gt;
[[File:IPhone 5.png]]&lt;br /&gt;
&lt;br /&gt;
== Either one ==&lt;br /&gt;
[[File:IPhone 6.png]]&lt;br /&gt;
&lt;br /&gt;
== Enter Password ==&lt;br /&gt;
[[File:IPhone 7.png]]&lt;br /&gt;
&lt;br /&gt;
== Enter Server: webmail.hbscloudservices.com &amp;amp; Username: email address again ==&lt;br /&gt;
[[File:IPhone 8.png]]&lt;br /&gt;
&lt;br /&gt;
== Save ==&lt;br /&gt;
[[File:IPhone 9.png]]&lt;/div&gt;</summary>
		<author><name>Hbsadmin</name></author>
	</entry>
</feed>