Password Enforced Change: Difference between revisions
Created page with "<sub>BACK to Hosted Exchange</sub><br /> When your new password is enforced you will be prompted to enter your password.<br /> For example: Outlook users will be presented with the following dialog box: Nothing entered here will allow you access to your mailbox.<br /> '''You must open a web browser to:''' https://webmail.hbscloudservices.com & enter your email address & password.<br />This will provide you the ability to update your password.<br..." |
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<sub>[[Hosted Exchange|BACK to Hosted Exchange]]</sub><br /> | <sub>[[Hosted Exchange|BACK to Hosted Exchange]]</sub><br /> | ||
When your new password is enforced you will be prompted to enter your password. | When your new password is enforced you will be prompted to enter your password. | ||
For example: Outlook users will be presented with the following dialog box: | For example: Outlook users will be presented with the following dialog box: | ||
Nothing entered here will allow you access to your mailbox. | [[File:HE Password 1 dialog.png]] | ||
Nothing entered here will allow you access to your mailbox. | |||
'''You must open a web browser to:''' https://webmail.hbscloudservices.com & enter your email address & password.[[File:HE Password 2 owa login.png]] | |||
This will provide you the ability to update your password.<br />New passwords must meet the following requirements: | |||
* Not contain the user's account name or parts of the user's full name that exceed two consecutive characters | * Not contain the user's account name or parts of the user's full name that exceed two consecutive characters | ||
* Be at least '''eight''' characters in length | * Be at least '''eight''' characters in length | ||
* Contain characters from '''three''' of the following four categories: | * Contain characters from '''three''' of the following four categories: | ||
• English uppercase characters (A through Z) | |||
• English lowercase characters (a through z) | |||
• Base 10 digits (0 through 9) | |||
• Non-alphabetic characters (for example, !, $, #, %) | |||
[[File:HE Password 4 owa pass change.png]] | |||
Now you can login with your new password: | Now you can login with your new password: | ||
OWA | OWA | ||
[[File:HE Password 5 owa login.png]] | |||
Outlook | Outlook | ||
[[File:HE Password 6 dialog.png]] | |||
All other devices such as your phone will have to be updated as well with your new password.<br />Thank you for taking the time to protect your data. | All other devices such as your phone will have to be updated as well with your new password.<br />Thank you for taking the time to protect your data. | ||
Revision as of 16:18, 28 August 2025
When your new password is enforced you will be prompted to enter your password.
For example: Outlook users will be presented with the following dialog box:
Nothing entered here will allow you access to your mailbox.
You must open a web browser to: https://webmail.hbscloudservices.com & enter your email address & password.
This will provide you the ability to update your password.
New passwords must meet the following requirements:
- Not contain the user's account name or parts of the user's full name that exceed two consecutive characters
- Be at least eight characters in length
- Contain characters from three of the following four categories:
• English uppercase characters (A through Z) • English lowercase characters (a through z) • Base 10 digits (0 through 9) • Non-alphabetic characters (for example, !, $, #, %)
Now you can login with your new password:
OWA
Outlook
All other devices such as your phone will have to be updated as well with your new password.
Thank you for taking the time to protect your data.