Email Archive

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Configuring your Exchange 2013/2016 for Remote (SMTP) journaling

Configuring your Exchange or Office 365 environment involves the following steps:

• Creating an external contact (Exchange only)
• Creating a send/outbound connector
• Configure journaling

Step 1: Creating an external Contact (Exchange only)

An external contact is required when configuring remote (SMTP) journaling in your Exchange environment.

Configuring an External Contact

Remote Journaling should be enabled directly to a Proofpoint Essentials SMTP contact, not by using the forwarding rule.

1. In the Exchange Admin Center, navigate to Recipients > Contacts.
2. Click + then Mail Contact.
3. Enter a first name (e.g. SMTP), last name (e.g. Connection), display name (e.g. SMTP Connection), name (e.g. SMTP Connection), and alias (e.g. Journaling).
4. in the External email address field, enter the email address of the SMTP address provided when you created a connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).
5. Click Browse and select the desired Organization unit.
6. Click Save.

Step 2: Creating an outbound / Send connector

A send or outbound connector is required when configuring remote (SMTP) journlaing in your Exchange environment. The connector ensures that your journaled email is sent to the Essentials Email Archive SMTP service without being routed to the default Proofpoint Essentials outbound smarthost. The default smarthost will filter your Organizations outbound email for spam and viruses as well as apply outbound throttling limits. As a result if you direct your journaling traffic your archive will be incomplete.

Configuring a Send Connector

1. In the Exchange Admin Center, navigate to Mail Flow > Send Connectors.
2. Click + and add a Send Connector.
3. Enter a descriptive Name for the connector.
4. For Type, select Custom, then click Next.
5. Under Network settings select MX record associated with recipient domain, then click Next.
6. Click + to edit Address space.
7. Set Type to SMTP.
8. For Full Qualified domain name (FQDN): enter *.earchive.cloud.
9. Set Cost field to 1.
10. Click Save, then Next.
11. Click + to edit Source server.
12. Select the transport server(s) that will be associated with the connector.
13. Click Add, then OK, then Finish.
14. Check the new archive send connector properties
    1. Click Edit (pencil icon).
    2. Change Maximum send message size to unlimited.

By default a 35mb size is set on the connector. In Exchange 2013, the connector may visually state it is for 2010.

Step 3: Configuring Journaling

The Essentials Email Archive leverages Microsoft's Journaling feature in order to capture your organizations email.

Configuring Journaling

1. In the Exchange Admin Center, click Compliance Management (in the list on the left).
2. Click the Journal Rules tab.
3. Add a new journal rule by clicking +.
4. In the Send journal reports to field, enter the email address of the journaling mailbox created when you added an SMTP connection in Proofpoint Essentials (e.g. uniqueaddress@us.earchive.cloud).
5. Enter a descriptive Name for the rule.
6. From the If the message it sent to or received from... list, select Apply to all messages.
7. From the Journal the following messages... list, select All messages.
8. Click Save.

Choosing an Alternate Journaling Mailbox (Exchange 2016 Only)

It is recommended that you specify an alternate journaling mailbox in case the SMTP connection stops accepting traffic. You can then create an IMAP connection to collect any messages that were not sent via SMTP.

1. In the Exchange Admin Center, click Compliance Management (in the list of the left)
2. Click the Journal Rules tab.
3. Click Select Address next to Send undeliverable journal reports to.
4. In the NDR for undeliverable journal reports window that opens, click Browse.
5. Select a mailbox in the dialog box and click OK.
6. Click Save.

Verifying your Archive setup

Once you have completed both the Essentials Email Archive and Exchange/Office 365 configuration you should search your archive to verify that your emails are being archived.