Proofpoint Essentials

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Here you will find a list of guides and useful resources related to Proofpoint Email Essentials

• Blocklists - Check if the domain name or IP address is blocked for delivery.
• Proofpoint IP Addresses - List of subnets that Proofpoint uses to reach your mail server.
• MX Records - Setup your domain to send email through Proofpoint.
• SPF Records - Allow Proofpoint to send emails as your domain name. ( Used for Smart Host )
• Smart Host - Relay outgoing emails through Proofpoint.
• Filter Order of Operations - Understand how Proofpoint processes email filters.
• Sender Lists & Email Filters - Understand and utilize filters or sender lists to allow or block emails passing through Proofpoint.
• Limits Rate for Sending & Receiving - Proofpoint email rate limits.
• Limits Size/Attachment - Proofpoint limits for email attachment sizes.
• Emergency Inbox - Allows users to send and receive email when the company mail systems are offline.
• Spam getting through - Having issues with spam / fraud emails still getting through? Check out this guide for more info.
• Quarantine Digests - The quarantine digest is an email that contains a list of those emails that were quarantined by Proofpoint Essentials.
• Email Archive - Setup Microsoft Exchange to send all emails to the Proofpoint archive.

Overview

• Proofpoint customers must list all their addresses that need to receive external email.
• Any address not listed won’t be able to receive external email. This may be desired for internal groups/mailboxes that will never receive external mail.
• Please inform DC Spam Help via email at dcspamhelp [at] hbs [dot] net when you need an address added or deleted and weather it's a user or group/distribution email address.
• If you or the customer would like to manage their own account, just submit a request and permission will be granted. Adding and removing users is then totally independent without the need to inform DC Spam Help.

Panel User Access

You can access your Proofpoint account via the panel:

https://us3.proofpointessentials.com

If you haven’t logged in or forgot your password, click on the “Forgot your password?” link to gain access to your account.

Once logged in the "?" in the top right is your resource for the most up-to-date documentation

Panel allows 24/7 access to:

• Quarantined items
• Allow & Deny List
• Emergency Inbox
• Logs