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19:4119:41, 17 September 2025 Email Archive (hist | edit) [4,548 bytes] Hbsadmin (talk | contribs) (Created page with "== Configuring your Exchange 2013/2016 for Remote (SMTP) journaling == Configuring your Exchange or Office 365 environment involves the following steps: * Creating an external contact (Exchange only) * Creating a send/outbound connector * Configure journaling == Step 1: Creating an external Contact (Exchange only) == An external contact is required when configuring remote (SMTP) journaling in your Exchange environment. === Configuring an External Contact === Remote J...") Tag: Visual edit

16:2716:27, 28 August 2025 Password Android Update (hist | edit) [619 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange == Open the Gmail app == == Select three horizontal bars, top left == == Select Settings, near bottom of left hand column == == Select your email address == == Select Incoming settings, bottom of right hand column == == Update your password to your new password > DONE == You have successfully updated your password Category:Exchange") Tag: Visual edit
16:2016:20, 28 August 2025 Password iPhone Update (hist | edit) [465 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange Open the Settings app Select Mail Select Accounts Select your Hosted Exchange account Select your Account email address, at top Update your Password > Done You have successfully updated your password") Tag: Visual edit
16:1416:14, 28 August 2025 Password Enforced Change (hist | edit) [1,353 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange When your new password is enforced you will be prompted to enter your password. For example: Outlook users will be presented with the following dialog box: Nothing entered here will allow you access to your mailbox. '''You must open a web browser to:''' https://webmail.hbscloudservices.com & enter your email address & password. This will provide you the ability to update your password.<br...") Tag: Visual edit
16:0916:09, 28 August 2025 Password Change Portal (hist | edit) [1,063 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange == Open https://portal.hbscloudservices.com == Enter email address & current password > Sign In File:HE Password Change Portal 1.png == Security == == Change Password == Enter new password twice, requirements: * Not contain the user's account name or parts of the user's full name that exceed two consecutive characters * Be at least '''eight''' characters in length * Contain characters from '''three'''...") Tag: Visual edit
15:5915:59, 28 August 2025 Password Change OWA (hist | edit) [1,181 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange Open https://webmail.hbscloudservices.com & login using your email address & current password. Click gear, top right > Options Click General, left hand column top row > My account > Change your password, main panel bottom right Enter Current password > New password twice > New password requirements: * Not contain the user's account name or parts of the user's full name that exce...") Tag: Visual edit
15:4915:49, 28 August 2025 Email Settings for iPhone (hist | edit) [590 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange == Settings == == Mail == == Accounts == == Add Account == == Microsoft Exchange == == Enter Email: email address & Description: to differentiate from other accounts == == Either one == == Enter Password == == Enter Server: webmail.hbscloudservices.com & Username: email address again == == Save ==") Tag: Visual edit
15:4415:44, 28 August 2025 Email Settings for Android (hist | edit) [696 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Hosted Exchange == Open the Gmail app == File:Nougat AS 1.png == Select GOT IT at the bottom == File:Nougat AS 2.png == Select Add an email address == == Select Exchange and Office 365 == == Enter email address > NEXT == == Enter password > NEXT == == Change Server to mail.hbscloudservices.com > NEXT == == Select OK == == Select Activate this device administrator == == Enter your name > NEXT == You have successful...") Tag: Visual edit
15:3915:39, 28 August 2025 IPhone Settings for Basic E-mail (hist | edit) [1,282 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Basic E-mail # Enter the Settings Application. # Select "Mail" # Select "Accounts" # Select "Add Account" # Select "Other" at the bottom of the list. # Select "Add Mail Account". # Enter in the following information ## For the "Name" field, enter your name. ## In the "Email" field, enter your e-mail address. For example jdoe@hbsdemo.com. ## In the "Password" field, enter in your e-mail account's password. ## The "Description" f...") Tag: Visual edit
15:3415:34, 28 August 2025 Android Settings for Basic E-mail (hist | edit) [583 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Basic E-mail Open Email app File:Basic Droid 1.png Enter email address > NEXT File:Basic Droid 2.png Select Personal (IMAP) File:Basic Droid 3.png Enter Password > NEXT Update Server to: mail.hbscloudservices.com > NEXT Update SMTP SERVER to: mail.hbscloudservices.com > NEXT NEXT NEXT You have successfully setup your email") Tag: Visual edit
15:2515:25, 28 August 2025 Outlook Settings for Basic E-mail (hist | edit) [1,322 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Basic E-mail # In Control Panel, Open the Mail Application. # Select "Add..." # Give the new Profile a name. Select OK. # Click the radio button for "Manual setup or additional server types". Select Next. # Click the radio button for "POP or IMAP". Select Next. # Enter in the following information: ## Your Name: ## E-mail Address: Use the full e-mail address of your new or existing account. ## Account Type: IMAP ## Incoming Ser...") Tag: Visual edit
15:2315:23, 28 August 2025 Generic Settings for Basic E-mail (hist | edit) [542 bytes] Hbsadmin (talk | contribs) (Created page with "BACK to Basic E-mail Username: Full E-mail address ===== Incoming Mail Server(IMAP) ===== Server: mail.hbscloudservices.com Encryption: STARTTLS Server Port: 143 Authentication: Password ===== Outgoing Mail Server(SMTP) ===== Server: mail.hbscloudservices.com Encryption: STARTTLS Server Port: 587 Authentication: Password ===== Incoming Mail Server(POP) ===== Server: mail.hbscloudservices.com Use SSL/TLS:...") Tag: Visual edit
14:3314:33, 28 August 2025 Basic E-mail (hist | edit) [184 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page") Tag: Visual edit
14:2614:26, 28 August 2025 Hosted Exchange (hist | edit) [3,849 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page") Tag: Visual edit

19:2019:20, 27 August 2025 How to setup Veeam Backup and Replication for Object Storage (hist | edit) [8,040 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Veeam Software guides or Main Page. Here is a how to guide and best practices for setting up Veeam with Object Storage. ===== Terminology: ===== * Immutability = Cannot delete until timestamp has elapsed. ( Ransomware protection ) * Retention = Do not delete / keep until X timestamp has been achieved. ===== We recommend doing the following: ===== * Allow [https://docs.wasabi.com/v1/docs/what-are-the-service-urls-for-wasabi-s-differe...") Tag: Visual edit
17:5817:58, 27 August 2025 Veeam Cloud Connect Setup (hist | edit) [1,234 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Veeam Software guides or Main Page. == Add HBS as a Service Provider in the Veeam B&R console == Follow the steps below to add the service provider. # Click on "Backup Infrastructure" in the bottom left of the Veeam console. # Select "Service Provider" # Choose "Add Provider" on the top left navigation menu. # Enter "<code>vcc01-lc.hbscloudservices.com</code>" in the "DNS name or IP address" prompt field. # Check "Allow this Veeam Back...") Tag: Visual edit
16:4916:49, 27 August 2025 Veeam Management Agent Setup (hist | edit) [1,698 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Veeam Software guides or Main Page. To install both the licensing, backup monitoring, and usage reporting, the Veeam MA must be installed. == Add HBS as a Service Provider in the Veeam B&R console == Follow the steps below to add the service provider. # Click on "Backup Infrastructure" in the bottom left of the Veeam console. # Select "Service Provider" # Choose "Add Provider" on the top left navigation menu. # Enter "<code>vcc01-lc.h...") Tag: Visual edit
16:2316:23, 27 August 2025 Veeam Management Agent Offline (hist | edit) [2,587 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Veeam Software guides or Main Page. A known issue with the Veeam Management Agent (MA) is that it can crash or fail to restart. This commonly happens when the Service Provider Console is in active maintenance mode. Veeam is aware of this issue and working on fixing it. Until then we have provided our customers with a temporary fix that solves the issue of Veeam MA going offline. ==== What happens if the Veeam MA is offline: ==== * '''...") Tag: Visual edit

21:3521:35, 26 August 2025 Object Storage (hist | edit) [162 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page") Tag: Visual edit
21:2621:26, 26 August 2025 Veeam Software (hist | edit) [1,758 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page") Tag: Visual edit
21:0921:09, 26 August 2025 Quarantine Digests (hist | edit) [5,295 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. == About Quarantine Digests == The quarantine digest is an email that contains a list of those emails that were quarantined by Proofpoint Essentials and, as a result, were not delivered to the intended recipient. The digest allows users to easily review emails that were quarantined and optionally, take an action such as releasing an email for delivery to the intended user.<blockquote>Ema...") Tag: Visual edit
20:5720:57, 26 August 2025 Spam getting through (hist | edit) [1,757 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. Proofpoint Essentials is powered by Proofpoint’s MLX machine learning technology. This solution examines and filters millions of possible spam attributes in every email including message envelope headers and structure, email images, email sender reputation as well as unstructured content in the message body to prevent spam emails, attachment-based spam (including PDF and image-based sp...") Tag: Visual edit
20:5020:50, 26 August 2025 SFTP & FTP Hosting (Serv-U) (hist | edit) [188 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page * How to create a new user for S/FTP in Serv-U * How to access FTP using Windows File Explorer * How to access S/FTP using a dedicated client software") Tag: Visual edit
20:3320:33, 26 August 2025 Zix - Email Encryption (hist | edit) [551 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page == Outlook Plugin for 2010, 2013 and 2016 32/64 bit == Download the Zix Outlook Addon and Install it. - https://wiki.hbscloudservices.com/static/ZixSelect_Outlook2010-2016v6.1.zip Recommended installation is leaving all defaults by clicking “Next” & “Install” as they appear. To use the Outlook plugin, create a new, reply, or forward email and you will see the options: none|thumb * To send encrypted click the “...") Tag: Visual edit
19:4119:41, 26 August 2025 Filter Order of Operations (hist | edit) [3,072 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. == Mail Flow Scanning and Filters Order of Processing == {| class="wikitable" |+ !Situation |You need to know the order of processing filters use to process inbound mail with. You may also need to know what order the filtering service triggers in. |- !Solution |See the chart below for filter list order of operations as well as additional information regarding: * Mail Flow Scanning * PDR...") Tag: Visual edit
19:2219:22, 26 August 2025 Sender Lists & Email Filters (hist | edit) [13,217 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. Sender lists allows you to define senders (someone@example.com) or domains (example.com) that you wish to either receive or block email from. Login to the [https://us3.proofpointessentials.com/app/login.php Proofpoint Panel] To add an entry to the Safe/Blocked sender list: # Click on the Settings tab. # Click on the Sender Lists tab. # Type in an SMTP address (user@example.com)or doma...") Tag: Visual edit
19:1819:18, 26 August 2025 Emergency Inbox (hist | edit) [696 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. The Emergency Inbox allows users to send and receive email when their company mail systems are offline, either for planned maintenance or an unexpected outage. The Emergency Inbox will automatically begin populating your email when your mail systems stop receiving email. And will clear out once your systems are functioning again. Watch up until the 1:18 mark to learn about the emergency...") Tag: Visual edit: Switched
19:1219:12, 26 August 2025 Smart Host (hist | edit) [479 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. Authenticated relay is available upon request, otherwise unauthenticated relay is default using the Public IP of the sending server. Sender address must be listed in Proofpoint. * If the user or functional account doesn't exist and the sending domain is not verified, relaying will be denied. You must also configure the domain's SPF Record to allow Proofpoint email send...") Tag: Visual edit
19:0419:04, 26 August 2025 Limits Rate for Sending & Receiving (hist | edit) [1,947 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. == Detailed Limits == To ensure the ongoing health of our platform, Proofpoint Essentials imposes limits on the number of messages sent and received, the number of recipients per message, and the size of a message. If a user exceeds these limits, they may receive an error message, such as: * You have reached a limit for sending email * You have exceeded the maximum number of recipients...") Tag: Visual edit
18:5918:59, 26 August 2025 Limits Size/Attachment (hist | edit) [2,421 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. == Situation == You are having trouble sending/receiving emails with large attachments and wondering if Proofpoint Essentials enforces a limit on attachment sizes. == Solution == This article provides information on the attachment size limit imposed by Proofpoint Essentials, and what to expect if that limit is exceeded. * '''Standard Messaging''' - 150MB Limitation * '''Encrypted Mess...") Tag: Visual edit
18:5118:51, 26 August 2025 SPF Records (hist | edit) [438 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. Proofpoint will need to be added to your existing SPF record or emails sent out of Proofpoint may end up in spam. == Proofpoint SPF Records (US Region) == If you have an SPF record you will need the addition of <code>include:_spf-us.ppe-hosted.com</code> added to it. Example: example.com. 3600 IN SPF "v=spf1 include:_spf-us.ppe-hosted.com ~all"") Tag: Visual edit
18:4818:48, 26 August 2025 MX Records (hist | edit) [175 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. == Proofpoint MX Records (US Region) == * mx1-us1.ppe-hosted.com * mx2-us1.ppe-hosted.com") Tag: Visual edit
18:4418:44, 26 August 2025 Blocklists (hist | edit) [289 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Proofpoint Essentials guides or Main Page. If sending IP is listed on any of the following, email will be bounced back to sender & not logged: * https://ipcheck.proofpoint.com * https://www.spamhaus.org/lookup * https://www.invaluement.com/lookup") Tag: Visual edit
18:4318:43, 26 August 2025 Proofpoint IP Addresses (hist | edit) [623 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to [https://wiki-stage.hbscloudservices.com/Proofpoint_Essentials Proofpoint Essentials guides] or [https://wiki-stage.hbscloudservices.com/Main_Page Main Page]. == Proofpoint Inbound Mail (to customer) == For SMTP Connections only. Must use port 25. IPv4 Subnets: * US Region: ** 208.56.1.0/25 ** 67.231.152.0/24 ** 67.231.153.0/24 ** 67.231.154.0/24 ** 67.231.155.0/24 ** 67.231.156.0/24 ** 67.231.144.0/24 ** 67.231.145.0/24 ** 67.231.146.0/24 ** 67.231.147.0/2...") Tag: Visual edit
18:3518:35, 26 August 2025 Proofpoint Essentials (hist | edit) [2,483 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page Here you will find a list of guides and useful resources related to Proofpoint Email Essentials * Blocklists - Check if the domain name or IP address is blocked for delivery. * Proofpoint IP Addresses - List of subnets that Proofpoint uses to reach your mail server. * Filter Order of Operations - Understand how Proofpoint processes email filters. * Limits Rate for Sending & Receiving - Proofpoint email rate limits. * Limits Si...") Tag: Visual edit
17:0717:07, 26 August 2025 DNS Services (hist | edit) [2,454 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page == HBS Authoritative Name Servers == Here are the name servers for which your domain is hosted. Use this to update the name servers in the DNS Registrar. * NS1.HBSCLOUDSERVICES-DNS01.COM * NS2.HBSCLOUDSERVICES-DNS01.COM * NS1.HBSCLOUDSERVICES-DNS02.COM * NS2.HBSCLOUDSERVICES-DNS02.COM == How to update the name servers for domains not registered by HBS == If you have acquired your domain from a registrar[https://www.cloudflare.com/learning/dns/...") Tag: Visual edit: Switched
16:5816:58, 26 August 2025 How to access website without updating DNS (hist | edit) [621 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Web Hosting guides or Main Page. This will allow you to view your website on the new web server. Once testing is complete please remove the line you had added. 1. Click Windows Start > type ''cmd'' > right-click the '''Command Prompt''' tile > then click '''Run as administrator'''. none|thumb 2. Run the following command to open the 'hosts' file in Windows Notepad: notepad C:\Windows\System32\Drivers\etc\...") Tag: Visual edit
16:4916:49, 26 August 2025 How to access website files using FTPS (hist | edit) [931 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Web Hosting guides or Main Page. thumb # Install an FTP client that supports FTPS. E.g., WinSCP, Filezilla, or any client that supports FTPS. # Start FTPS client # Choose File protocol: of "FTP" # Choose Encryption: of "TLS Explicit encryption" # Enter Host name: “<hostname>” - this is the panel hostname found in your webhosting credentials. # Make sure Port Number: is "21" # Enter User name: which can be found i...") Tag: Visual edit
16:4316:43, 26 August 2025 Web Hosting (hist | edit) [205 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page * [https://www.plesk.com/wp-toolkit/ What is WordPress Toolkit?] * How to access website files using FTPS * How to access website without updating DNS (Windows Hosts File)") Tag: Visual edit
16:1816:18, 26 August 2025 How to access S/FTP using a dedicated client software (hist | edit) [755 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Serv-U guides or Main Page. We use a shared IP address for our S/FTP customers to conserve our public IP address space. '''You must use the hostname and not the IP address when using a dedicated S/FTP client.''' === Supported S/FTP Clients: === * [https://winscp.net/eng/download.php WinSCP] - Free, Open Source ( Commercial Use Allowed - GNU General Public License 3 ) * [https://filezilla-project.org/download.php?type=client...") Tag: Visual edit: Switched
16:0116:01, 26 August 2025 How to access FTP using Windows File Explorer (hist | edit) [642 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Serv-U guides or Main Page. ==== Add FTP to Windows Explorer ==== 1. Open File Explorer 2. In address bar type ftp://<username>@<hostname or IP address assigned>/ Example: ftp://mike@64.25.122.91/ 3. “Log On As” dialog box will appear 4. Enter username and password that was provisioned 5. Enter ==== Add Secure FTP to Windows Explorer ==== 1. Open File Explorer 2. In address bar ty...") Tag: Visual edit: Switched
15:5815:58, 26 August 2025 How to create a new user for S/FTP in Serv-U (hist | edit) [1,354 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Serv-U guides or Main Page. # Navigate to the supplied URL, and log in with the username and password supplied to log in. # Select “Users” on the left hand side of the screen. # On the Users Screen, select “Add”. # On the “User Information” tab, fill out the following Fields: ## “Login ID” ## “Password” ## “Home Directory” - Use the folder Icon to the left to select the Root folder for the user. The root...") Tag: Visual edit
15:5115:51, 26 August 2025 TLS/SSL, UCC, & Wildcard Certificates (hist | edit) [405 bytes] Hbsadmin (talk | contribs) (Created page with "Go back to Main Page * [https://www.sslshopper.com/article-most-common-openssl-commands.html Convert certificate format using OpenSSL - pfx, pem, der, p7b.] * Verify a CSR is valid utilizing the [https://secure.comodo.com/utilities/decodeCSR.html Sectigo CSR Decoder]. * [https://wiki.hbscloudservices.com/static/Sectigo_DCV_Guide_2025.pdf Sectigo Domain Control Validation (DCV) methods.] (PDF File)")

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